Return, Refund & Cancellation Policy

This Return, Refund & Cancellation Policy defines the terms under which Drongiri accepts order cancellations, product returns, and processes refunds. By purchasing any product from www.drongiri.com, you agree to comply with the conditions mentioned in this policy. Drongiri operates from Sirsa, Haryana, India, and supplies both ingestible supplements and non-edible wellness products to customers in India and internationally. Due to the nature of our products, especially health and wellness supplements, strict quality and hygiene standards apply to all returns and refunds.

We aim to provide a fair and transparent system that protects both the customer and the integrity of our products.

Order Cancellation Policy

Customers may request cancellation of an order only before it has been dispatched from our warehouse. Once the order has been shipped, it cannot be canceled.

Cancellation requests must be sent through:

If the order is successfully canceled before dispatch, a full refund will be initiated to the original payment method.

Drongiri reserves the right to refuse cancellation requests if:

Return Eligibility

Returns are accepted only under the following conditions:

Returns are not accepted for reasons such as:

For hygiene and safety reasons, opened or used supplements are strictly non-returnable unless there is a manufacturing defect.

Special Rules for Supplements and Edible Products

Due to health and safety regulations:

Supplements and ingestible products are eligible for return only if:

Once a supplement package is opened, it becomes non-returnable and non-refundable.

Special Rules for Supplements and Edible Products

Non-edible wellness products may be returned if:

Return Request Process

To initiate a return, you must:

1. Contact Drongiri within 48 hours of receiving the product

2. Provide:

3. Wait for approval from our support team

Returns without prior approval will not be accepted.

Return Shipping Responsibility

If the return is due to:

Drongiri will bear the return shipping cost.

If the return is due to:

Return shipping costs must be borne by the customer.

Refund Policy

Once the returned product is received and inspected:

Refunds include:

Refunds do not include:

Refund for International Orders

Refunds do not include:

Customers are responsible for understanding their country’s import regulations before ordering.

Replacement Option

At Drongiri’s discretion, a replacement may be offered instead of a refund if:

The replacement will be shipped after verification of the return case.

Non-Returnable Items

The following items are strictly non-returnable:

Cancellation of Orders by Drongiri

Drongiri reserves the right to cancel any order due to:

In such cases, a full refund will be processed without any deduction.

Damaged or Tampered Deliveries

If your package appears damaged or tampered:

Acceptance of a visibly damaged package without reporting may void your return eligibility.

Refund Failures or Delays

Refunds are dependent on:

Drongiri is not responsible for delays caused by banks or payment gateways.

Abuse of Return Policy

Drongiri reserves the right to refuse returns or refunds if we detect:

Policy Updates

Drongiri may revise this Return, Refund & Cancellation Policy at any time without prior notice. Updates become effective immediately upon posting on the website.

Governing Law and Jurisdiction

This policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Haryana, India.

For return, refund, or cancellation requests, contact:

Drongiri may revise this Return, Refund & Cancellation Policy at any time without prior notice. Updates become effective immediately upon posting on the website.

Drongiri
B2 598, SRS B02 771
Arya Samaj Road
Sirsa, Haryana – 125055
India

Website: www.drongiri.com
Phone: +91 74045 87847