At Drongiri, your privacy is not a formality; it is a responsibility. We are committed to protecting the personal information of every visitor, customer, and partner who interacts with our website www.drongiri.com and our services. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our website, purchase our products, or communicate with us in any manner. By accessing or using our website, you agree to the practices described in this policy.

Drongiri operates from Sirsa, Haryana, India, and provides wellness products including Ayurvedic-inspired supplements and non-edible wellness items to customers in India and internationally. Because we handle online payments and international shipping, we take data protection seriously and follow reasonable security standards.

Information We Collect

We collect different types of information to provide and improve our services. The information we collect may include personal and non-personal data.

Personal information includes but is not limited to:

• Full name

• Phone number

• Email address

• Billing and shipping address

• Country and postal code

• Payment-related information (processed securely through payment gateways)

• Order history and purchase details

Non-personal information includes:

• IP address

• Browser type and version

• Device type

• Website usage behavior

• Pages visited and time spent on the site

• Cookies and tracking data

We only collect information that is necessary to process orders, provide customer support, improve user experience, and comply with legal obligations.

How We Use Your Information

Drongiri uses your information strictly for legitimate business purposes. These include:

• Processing and fulfilling your orders

• Verifying payments and preventing fraud

• Delivering products to your address

• Sending order confirmations and shipping updates

• Providing customer service and technical support

• Responding to inquiries or complaints

• Improving our website, products, and services

• Sending promotional emails or offers (only if you have opted in)

• Complying with legal and regulatory requirements

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

Payment Information and Security

All payment transactions on www.drongiri.com are processed through trusted and secure payment gateways. Drongiri does not store your card details, CVV, or UPI credentials on its servers. Payment information is handled directly by the payment processor using encryption and security protocols.

By using our website, you acknowledge that while we take reasonable steps to protect your data, no online system is 100% secure. You agree to use the website at your own risk in this regard.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Analyze site traffic and user behavior

• Improve website functionality

• Customize content

You can disable cookies through your browser settings, but doing so may affect certain features of our website.

International Data Transfer

Since Drongiri serves customers globally, your information may be transferred, stored, or processed outside your country of residence, including in India. By using our services, you consent to such international data transfers. We ensure that reasonable security measures are taken to protect your data during such transfers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Once your data is no longer required, it is securely deleted or anonymized.

Information Sharing and Disclosure

We may share your information only in the following circumstances:

• With payment gateways to process transactions

• With shipping and logistics partners to deliver orders

• With IT service providers who help operate our website

• When required by law, court order, or government authority

• To protect the rights, safety, and property of Drongiri and its customers

All third-party service providers are required to handle your information responsibly and securely.

User Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data, subject to legal obligations

• Withdraw consent for marketing communications

• Request details about how your data is used

To exercise these rights, you may contact us using the details provided below.

Data Protection for Minors

Drongiri does not knowingly collect personal information from individuals under the age of 18. If we discover that we have unintentionally collected such data, it will be deleted immediately.

Communication and Marketing

We may send emails or messages related to:

• Order confirmations

• Shipping updates

• Customer support responses

• Promotional offers (only with your consent)

You can opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.

Changes to This Privacy Policy

Drongiri reserves the right to update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage users to review this page periodically to stay informed.

Legal Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Haryana, India.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us at:

Drongiri
B2 598, SRS B02 771
Arya Samaj Road
Sirsa, Haryana – 125055
India

Website: www.drongiri.com
Phone: +91 74045 87847